Customer surveys are a great way to get feedback from prospects and customers.
Researching your Market
A well constructed research survey can assess how things like market size and how likely your prospects are to buy from you.
Measuring Customer experience (CX)
There are three main ways to measure Customers Experience;
- Customer Satisfaction Score (CSAT) – how satisfied were you with…?
- Customer Effort Score (CES) – how easy was it to…?
- Net Promoter Score (NPS) – how likely are you to recommend….?
Product and service feedback
Asking questions such as “how can we improve?” not only helps you improve your business, but let’s your customers know you’re listening.
Stay on top of your Customer Survey data
How Nuhdge helps you stay on top of your Customer Survey data;
- Setup and manage your data analytics system and data warehousing
- Configure your survey data connectors to automatically fetch data
- Streamline and automate your data reporting and marketing dashboards
Popular Online Survey Tools we can connect to your Marketing Dashboards
marketing dashboards and report automation.
If you would like to know more about setting up marketing dashboards and report automation.
Reputation Management Dashboard
Monitor how your business is being talked about by tracking data such as Customer Reviews, Ratings, Brand Mentions, and Net Promoter Score (NPS).
Analytics Data Sources
We can setup connectors to a number of different data sources that will help your business capture marketing and sales funnel data and analyse buyer behaviour.